Full-Time Position
REGINA BASED
At CUETS Financial Ltd, a Bank of America company, we recognize the value of bringing people with different perspectives and backgrounds to our organization. We listen to our associates and have created a unique environment that includes programs such as language premiums, weekly jeans days, time off work each month to volunteer in the community, subsidized gym memberships and tuition assistance.
This position is responsible for the early detection and immediate action of fraudulent activity pertaining to high-risk transactions. You will also monitor fraud activity and take immediate action to decide whether to block, approve or escalate a cardholder account through the use of various fraud applications and tools to mitigate fraud risk and reduce losses. This role will also service merchant referrals and make contact with cardholders for transaction verification to determine if the transaction will be authorized or declined.
Preference will be given to those candidates with two years experience working in a financial instutution and are bilingual in both English and French. To qualify for an interview, candidates must demonstrate in a cover letter how they have acquired the following competencies:
- Advanced verbal and written communication;
- Exceptional customer service skills;
- Advanced decision making skills;
- Strong multitasking abilities; and
- Creative problem solving skills.
CUETS Financial Ltd. offers competitive compensation, comprehensive benefits, and significant bonus opportunities. Please submit your confidential expression of interest by sending your resume and cover letter to CUETSHR@cuets.ca.
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